Frequently asked questions

What payment methods do you accept?

We accept a variety of secure payment methods, including Visa, Mastercard, American Express, PayPal, and other popular payment options to ensure a convenient shopping experience.

Is my payment information safe?

Yes, we take your security seriously. All transactions are processed using advanced encryption technology to protect your personal and financial information.

What is your return policy?

We offer a 15-day return policy from the date of shipment. If you are not satisfied with your purchase, simply contact us, and we’ll provide instructions for returning the item.

How long does shipping take?

We offer free standard shipping, with most orders delivered within 4-8 business days.

Can I track my order?

Yes! Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment until it arrives.

What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team within 15 days of delivery. We will guide you through the return process and ensure a replacement or refund.

Do you ship internationally?

Currently, we only offer shipping options that ensure timely delivery. We are working to enhance our shipping capabilities in the future.

How can I contact customer support?

You can reach our customer support team via email at support@express67.com. We aim to respond to all inquiries as quickly as possible.

Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, we may not be able to modify it, but we will do our best to assist you.

Do you offer gift cards?

At this time, we do not offer gift cards, but we are always looking to improve our services and may consider this option in the future. Please stay tuned for updates!